Internal monitoring, analytic application - (eQAP)
Rapid evaluation
User interview
User journey mapping
Ideation & Concept
High-fidelity prototype
Interaction design
Lead designer (UX/UI)
internal method and system
Adobe creative suite
Figma
Microsoft office tool
Confluence
Four months
March 2020
Background
GE Healthcare and Cytiva are global leaders in the medical manufacturing and supply industry. They provide cutting-edge technologies and services that advance and accelerate the development and manufacture of therapeutics. GE Healthcare focuses on transforming healthcare delivery by providing medical imaging, monitoring, biomanufacturing, and cell and gene therapy technologies. Cytiva, formerly part of GE Healthcare, specializes in bioprocessing solutions, enabling researchers and manufacturers to bring life-changing therapies to patients faster. Together, they play a crucial role in improving healthcare outcomes worldwide through innovation and collaboration.
Stakeholder Challenges
In this project, I addressed the integration challenges between two platforms: an IoT-based service for monitoring device and test performance in real-time, and a second platform focused on analyzing Blood/DNA test results for clinical trials. The key challenge was the lack of connectivity and live monitoring for diagnostics tools across both internal and customer sites, which limited access to vital data for our Global Services team. This gap resulted in rigid, preventive maintenance schedules and a reactive repair approach, preventing optimal service and asset management. By enabling improved connectivity between these platforms, the project aimed to support GE Healthcare and Cytiva's mission of enhancing healthcare delivery and accelerating therapeutic development worldwide.
As a UX/UI designer, I contributed to the development of two IoT applications. The first was a new platform where I led the design and development of the final concept. The second involved enhancing an existing product, focusing on incremental upgrades and feature improvements due to its complexity and data-heavy nature.
In the discovery & ideation phase, my primary focus was on understanding the product, project requirements, and aligning with the company’s vision and goals. This involved number of activities such as:
Conducted comprehensive research to grasp the company’s ecosystem, similar products, and market conditions.
Engaged in user journey mapping and product mapping to visualise the bigger picture.
Collaborated with internal and external stakeholders to understand needs and creation of the customer journeys.
Conducted workshops, meetings, and interviews to gather insights.
Analysed various documents and presentations to filter and evaluate information.
Aligned project objectives with company principles and design language.
Conducted user research and testing to validate concepts.
Developed user stories, personas, and user flow charts.
Documented use case specifications and scenario descriptions.
Identified & address user pain points in this new concept solution.
Worked and collaborated closely with other teams and disciplines using Agile methodology and tools.
Compiled project identification and technical summaries.
Conducted interviews with users, customers, and stakeholders.
Described target user/customer needs and value propositions.
Identified project risks and dependencies.
Established initial deliverables and project possibilities.
Onboarded a new design system aligned with company standards.
Developed user flow charts and product information architecture.
Performed rapid evaluations and benchmarking comparisons.
Updated problem statements and mapped out project and product needs.
Use Case & Scenario Descriptions: Finalised key use cases and scenarios.
Created LFS sketches focusing on user-friendly content and navigation.
This structured approach allowed me to effectively contribute to the success and innovation of the IoT applications, enhancing user experience and aligning with business objectives.
In the concept iteration phase, I focused on structuring information and content to align with users' mental models, ensuring easy navigation and accessibility of critical medical information. The approach varied based on the product, project status, and specific requirements, but several core activities were consistently part of the early design phase.
Key Activities:
Concept Development: Initiated concepts through sketching and low-fidelity wireframes, followed by quick UI iterations to finalise ideas for detailed design.
Collaborative Workshops: Conducted concept iteration and review workshops to refine ideas collaboratively.
Graphical Elements & Design System: Created necessary graphical elements and components, and developed a foundational design system from scratch when needed, ensuring cohesive interface design.
Addressing Challenges: Managed limitations due to restricted access to design tools.
Final ideation solution in LFW wireframe to build the final design upon.
Testing & Validation: Conducted quick concept testing and validation through methods like guerrilla testing and A/B testing.
Architecture & Flow Design: Developed the product's information architecture hierarchy, user flow charts, and product flow site maps.
My design approach is rooted in empathy and a deep understanding of user needs. I conducted user research, crafted use cases and scenarios, and mapped user journeys to ensure that the end product meets and exceeds user expectations. Regular workshops fostered collaboration and diverse perspectives.
Creation of a project component library
Ideation & concept design sketches
Initial co-creation concept iterations
Design concept review workshops
Concept testing & validation
Daily and weekly alignment meetings
Refinement of the final design concept
Refinement of final use cases & scenarios
This structured approach ensured thorough design phases aligned with project goals, overcoming resource and tool limitations while maintaining a user centred focus.
September 2020
As the design phase reached its conclusion, I took Thorough care in documenting every aspect of our design decisions, user feedback, and iterations. This documentation was not just a formality but a vital part of the project, ensuring that developers had all the necessary information to bring our vision to life. I prepared and organised all design assets, interactive prototypes, and detailed specifications for a seamless handover to the development team.
However, my role didn't end with the handover. I remained actively involved throughout the development process, providing ongoing support to the developers. I closely monitored each development checkpoint, ensuring that the quality of the product remained consistent with our design vision. I continued to oversee the project timeline, managing deadlines and keeping the project on track.
I collaborated with the developers to prepare the app for publication on the App Store and Google Play Store, ensuring that all submission requirements were met and that the app was ready for launch.
The result of our efforts was a comprehensive, user-friendly application that met and exceeded our initial goals for the first version release 0.1. The app featured multiple functionalities that catered to the needs of our target audience. Key features included:
Ease of Access and Navigation: The app was designed to be intuitive, allowing end-users to easily navigate and understand its features.
Cross-Platform Accessibility: The app was developed as a corporate platform, accessible from various devices, ensuring a consistent user experience across different environments.
Intuitive Medical Analysis Navigation: One of the standout features was an intuitive system for navigating through various medical analyses, making it easier for users to access important information.
Final Review and Testing: I conducted thorough reviews and tests of the design solution to ensure that it was fully functional and met all project objectives.
Validation of Deliverables: I confirmed and validated all project deliverables, ensuring that they were ready for the next phase of development.
Delivery of Complete Prototypes and Assets: I provided the development team with complete interactive prototypes and all associated design and asset files, ensuring they had everything needed to proceed.
Regular Design Review Workshops: I facilitated design review workshops across different disciplines, fostering collaboration and ensuring that all aspects of the design were aligned with the project goals.
UI Interface Refinement: I worked on the final refinement of the interactive UI interface, reviewing and updating all assets to ensure they were of the highest quality.
Finalisation of Use Cases and Scenarios: I completed and updated all use cases and scenario specifications, ensuring that they accurately reflected the final design.
Preparation and Handover: I prepared and delivered all production materials, completed the handover and off-boarding process, and provided a comprehensive online interactive prototype for easy access and future reference.
My role in this project was multifaceted, involving design leadership, project management, and ongoing support through to the final delivery and release. The outcome was a well-crafted, user-centred app that was successfully launched, making a meaningful impact on its users.
Next step is marketing,
Internal monitoring, analytic application - (eQAP)
Rapid evaluation
User interview
User journey mapping
Ideation & Concept
High-fidelity prototype
Interaction design
Lead designer (UX/UI)
internal method and system
Adobe creative suite
Figma
Microsoft office tool
Confluence
Four months
March 2020
Background
GE Healthcare and Cytiva are global leaders in the medical manufacturing and supply industry. They provide cutting-edge technologies and services that advance and accelerate the development and manufacture of therapeutics. GE Healthcare focuses on transforming healthcare delivery by providing medical imaging, monitoring, biomanufacturing, and cell and gene therapy technologies. Cytiva, formerly part of GE Healthcare, specializes in bioprocessing solutions, enabling researchers and manufacturers to bring life-changing therapies to patients faster. Together, they play a crucial role in improving healthcare outcomes worldwide through innovation and collaboration.
Stakeholder Challenges
In this project, I addressed the integration challenges between two platforms: an IoT-based service for monitoring device and test performance in real-time, and a second platform focused on analyzing Blood/DNA test results for clinical trials. The key challenge was the lack of connectivity and live monitoring for diagnostics tools across both internal and customer sites, which limited access to vital data for our Global Services team. This gap resulted in rigid, preventive maintenance schedules and a reactive repair approach, preventing optimal service and asset management. By enabling improved connectivity between these platforms, the project aimed to support GE Healthcare and Cytiva's mission of enhancing healthcare delivery and accelerating therapeutic development worldwide.
As a UX/UI designer, I contributed to the development of two IoT applications. The first was a new platform where I led the design and development of the final concept. The second involved enhancing an existing product, focusing on incremental upgrades and feature improvements due to its complexity and data-heavy nature.
In the discovery & ideation phase, my primary focus was on understanding the product, project requirements, and aligning with the company’s vision and goals. This involved number of activities such as:
Conducted comprehensive research to grasp the company’s ecosystem, similar products, and market conditions.
Engaged in user journey mapping and product mapping to visualise the bigger picture.
Collaborated with internal and external stakeholders to understand needs and creation of the customer journeys.
Conducted workshops, meetings, and interviews to gather insights.
Analysed various documents and presentations to filter and evaluate information.
Aligned project objectives with company principles and design language.
Conducted user research and testing to validate concepts.
Developed user stories, personas, and user flow charts.
Documented use case specifications and scenario descriptions.
Identified & address user pain points in this new concept solution.
Worked and collaborated closely with other teams and disciplines using Agile methodology and tools.
Compiled project identification and technical summaries.
Conducted interviews with users, customers, and stakeholders.
Described target user/customer needs and value propositions.
Identified project risks and dependencies.
Established initial deliverables and project possibilities.
Onboarded a new design system aligned with company standards.
Developed user flow charts and product information architecture.
Performed rapid evaluations and benchmarking comparisons.
Updated problem statements and mapped out project and product needs.
Use Case & Scenario Descriptions: Finalised key use cases and scenarios.
Created LFS sketches focusing on user-friendly content and navigation.
This structured approach allowed me to effectively contribute to the success and innovation of the IoT applications, enhancing user experience and aligning with business objectives.
In the concept iteration phase, I focused on structuring information and content to align with users' mental models, ensuring easy navigation and accessibility of critical medical information. The approach varied based on the product, project status, and specific requirements, but several core activities were consistently part of the early design phase.
Key Activities:
Concept Development: Initiated concepts through sketching and low-fidelity wireframes, followed by quick UI iterations to finalise ideas for detailed design.
Collaborative Workshops: Conducted concept iteration and review workshops to refine ideas collaboratively.
Graphical Elements & Design System: Created necessary graphical elements and components, and developed a foundational design system from scratch when needed, ensuring cohesive interface design.
Addressing Challenges: Managed limitations due to restricted access to design tools.
Final ideation solution in LFW wireframe to build the final design upon.
Testing & Validation: Conducted quick concept testing and validation through methods like guerrilla testing and A/B testing.
Architecture & Flow Design: Developed the product's information architecture hierarchy, user flow charts, and product flow site maps.
My design approach is rooted in empathy and a deep understanding of user needs. I conducted user research, crafted use cases and scenarios, and mapped user journeys to ensure that the end product meets and exceeds user expectations. Regular workshops fostered collaboration and diverse perspectives.
Creation of a project component library
Ideation & concept design sketches
Initial co-creation concept iterations
Design concept review workshops
Concept testing & validation
Daily and weekly alignment meetings
Refinement of the final design concept
Refinement of final use cases & scenarios
This structured approach ensured thorough design phases aligned with project goals, overcoming resource and tool limitations while maintaining a user centred focus.
September 2020
As the design phase reached its conclusion, I took Thorough care in documenting every aspect of our design decisions, user feedback, and iterations. This documentation was not just a formality but a vital part of the project, ensuring that developers had all the necessary information to bring our vision to life. I prepared and organised all design assets, interactive prototypes, and detailed specifications for a seamless handover to the development team.
However, my role didn't end with the handover. I remained actively involved throughout the development process, providing ongoing support to the developers. I closely monitored each development checkpoint, ensuring that the quality of the product remained consistent with our design vision. I continued to oversee the project timeline, managing deadlines and keeping the project on track.
I collaborated with the developers to prepare the app for publication on the App Store and Google Play Store, ensuring that all submission requirements were met and that the app was ready for launch.
The result of our efforts was a comprehensive, user-friendly application that met and exceeded our initial goals for the first version release 0.1. The app featured multiple functionalities that catered to the needs of our target audience. Key features included:
Ease of Access and Navigation: The app was designed to be intuitive, allowing end-users to easily navigate and understand its features.
Cross-Platform Accessibility: The app was developed as a corporate platform, accessible from various devices, ensuring a consistent user experience across different environments.
Intuitive Medical Analysis Navigation: One of the standout features was an intuitive system for navigating through various medical analyses, making it easier for users to access important information.
Final Review and Testing: I conducted thorough reviews and tests of the design solution to ensure that it was fully functional and met all project objectives.
Validation of Deliverables: I confirmed and validated all project deliverables, ensuring that they were ready for the next phase of development.
Delivery of Complete Prototypes and Assets: I provided the development team with complete interactive prototypes and all associated design and asset files, ensuring they had everything needed to proceed.
Regular Design Review Workshops: I facilitated design review workshops across different disciplines, fostering collaboration and ensuring that all aspects of the design were aligned with the project goals.
UI Interface Refinement: I worked on the final refinement of the interactive UI interface, reviewing and updating all assets to ensure they were of the highest quality.
Finalisation of Use Cases and Scenarios: I completed and updated all use cases and scenario specifications, ensuring that they accurately reflected the final design.
Preparation and Handover: I prepared and delivered all production materials, completed the handover and off-boarding process, and provided a comprehensive online interactive prototype for easy access and future reference.
My role in this project was multifaceted, involving design leadership, project management, and ongoing support through to the final delivery and release. The outcome was a well-crafted, user-centred app that was successfully launched, making a meaningful impact on its users.
Next step is marketing,
