Main companies website Internal & In-house projects
Rapid evaluation
Rapid market research
Ideation & Concept
High-fidelity prototype
Interaction design
Final usability testing
Senior designer (UX/UI)
Adobe creative suite
Figma
internal method and system
Zeplin
Confluence
Jira / M project planner
Microsoft office tool
Internal projects Six months 01.03.2020 - current
October 2020
Background
Knightec is a leading innovative consultancy and in-house production company, serving various industrial sectors. Knightec is at the forefront of new and groundbreaking technologies, driving innovation and production across all areas required for industry success. As a strategic partner in product and service development, Knightec is dedicated to creating positive change for the businesses of tomorrow. Their commitment lies in propelling our clients' businesses forward, fostering new opportunities, and fuelling business innovation to pave the way for a better society.
My Role
As a Senior UX/UI Design Consultant at Knightec, my role encompasses a wide range of responsibilities both in-house and on customer sites. I actively participate, collaborate, and lead various projects, ensuring successful delivery to our clients, whether through remote or on-site engagements. In addition to my customer-facing duties, I play a pivotal role in conducting and managing internal projects. One notable achievement was leading the redesign of Knightec's previous website, along with numerous other design tasks and smaller internal projects.
Stakeholder Challenges
Without connectivity and live monitoring of products and tool assets at both internal and customer sites, our Global Services team faces a lack of crucial information and insights. This results in rigid preventive maintenance schedules and a reactive, break/fix approach to repairs, hindering optimal maintenance and service delivery.
December 2020
Role and Contribution:
As the sole Senior UX/UI Designer within the design department, I was tasked with redesigning and upgrading Knightec's outdated website to create a more user-centric platform that represents the company's current and future vision. The goal was to add new features and functions, creating a cohesive and central platform for our customers and visitors, serving as a collective source of truth and information for both external and internal users.
This project required close collaboration with multiple departments and stakeholders across Knightec's diverse service areas. My role as the Senior UX/UI designer involved guiding the transformation of the interface, Contributing to the new design system and rebranding Knightec’s entire design system structure and guidelines together with my colleagues in the design team/department.
Conducted thorough research and evaluation to understand the current platforms, market, project scope, and stakeholders & customer needs.
Gathered insights through workshops, meetings, and interviews with internal and external stakeholders, as well as collaborated with team members to gather detailed information and align project goals.
Engaged in regular workshops and meetings to confirm and validate every step of the design solution.
Documented use case specifications and scenario descriptions.
Identified and addressed user pain points in the new concept solution.
Conducted concept iteration and review workshops to refine ideas collaboratively, followed by quick UI iterations.
Created necessary graphical elements and components, developing a foundational design system from scratch when needed.
Managed limitations due to restricted access to design tools.
Conducted final usability testing.
A complete report of my findings in areas of the definition of the project's scope and technical parameters. a summary of the key objectives and challenges.
Evaluation of the existing platforms condition and identified areas for improvement or innovation.
Conducted interviews with stakeholders and customers to gather insights.
Established preliminary requirements to guide the design and development process.
Identified potential risks and dependencies that could impact project success, and also outlined the initial set of deliverables to be completed during the project phase.
Creation of a project component library.
Ideation and concept design sketches.
Discovery phase and insight-finding complete report and documentation
Concept reviewing and validation.
Final review and usability testing report of the design solution.
Delivery of complete interactive prototypes and all associated design and asset files.
A complete UC & Use scenarios specification documentation
Delivered final lead usability testing.
Collaborated with the development team to ensure the implementation of the interface.
Preparation and delivery of all production materials, handover, and off-boarding, and a complete online interactive prototype for easy access and recordings.
This comprehensive approach ensured a well-functioning final solution that met user needs and aligned with stakeholder expectations.
April 2021
As a Senior or Lead UX/UI Designer hired by a consultancy firm, I often find myself assigned to various projects across different industries. My role encompasses a wide range of responsibilities, both external and internal, including contributing to internal team development and company growth.
External Assignments:
Engaged in diverse assignments within different industries, managing various project timelines and product categories.
Delivered high-quality design solutions for clients, ensuring customer satisfaction and project success.
Internal Contributions:
Led and mentored a small team of junior designers, responsible for their professional development and competence enhancement.
Conducted workshops, internal courses, and mentoring sessions to foster team growth.
Developed individual development plans for junior designers and guided them through the learning process by leading projects collaboratively.
Created and managed internal materials, including advertisements, announcements, and films for various social media channels.
Contributed to Knightec's branding efforts and provided quick design solutions for client presentations.
Daily Tasks:
Balancing customer project responsibilities with internal tasks, ensuring seamless coordination and delivery.
Engaged in diverse internal activities such as designing, photography, recording, presentations, event preparation, and conducting meetings.
Managed team dynamics and personal development, ensuring a productive and collaborative work environment.
Contributions to Knightec:
As the first and only UX/UI designer hired by Knightec, I played a pivotal role in establishing and growing the design team.
Constantly added value to the company through strategic contributions and leadership.
Ensured customer deliverables were prioritised, whether working remotely or on-site, while maintaining internal responsibilities.
Notable Achievements:
Successfully led the transformation of the Knightec website, creating a user-centric platform that represents the company's vision.
Developed a cohesive design system and contributed to the rebranding efforts of Knightec.
Created various internal and external materials, showcasing versatility in design and multimedia production.
This comprehensive approach highlights my ability to manage both external client projects and internal team development, ensuring that I continuously contribute to the growth and success of the company.
