In my role, I led the initiative to drive, plan, and manage the entire project. I introduced a new approach to design project management and implemented a newly released design system within the company. My responsibilities included coordinating with different departments and ensuring that our strategies aligned with the company’s goals.

Discovery phase:

Without further delay, I commenced an in-depth discovery and understanding phase, analysing and evaluating the current state of the various types of HMIs. This involved understanding their capabilities and limitations, as well as exploring technical possibilities. To gain comprehensive insights, I conducted interviews with company stakeholders, key personnel, and the existing team across different departments.

Outcome

• Project identification & technical summary

• Re-brief

• Discovery findings (5W)

• Current UI workflows

• Target User/ Customer description & Needs

• Product value proposition

• Initial project requirements

• Project risk & dependencies

• Project possibilities

• initial deliverables

• Project estimation and scoping

Initial problem statement

" The current control panel is outdated from the perspective of user navigation. It makes it much more difficult for users to find, understand, and navigate through the panel in a user-friendly way. Additionally, from a visual standpoint, the panel is not aligned with the current ABB design system and other similar products."

Understanding the End User: 

To move forward effectively, I prioritised identifying the pain points of the HMI Composer, defining UX tasks, and gaining insights into user needs and expectations. Through thorough research and analysis, we aimed to understand the market, product, and target users more deeply.

Our diverse and rigorous research methods included user interviews, surveys, rapid qualitative evaluations, benchmarking, workshops, and ethnographic studies. This approach ensured we captured authentic user experiences and pain points.

With the data collected, I transitioned to analysing insights, synthesising findings to identify patterns, user behaviours, and key opportunities. Techniques such as affinity mapping, journey mapping, and persona creation effectively visualised the data.

Outcome

• Rapid evaluation

• Benchmarking comparison

• User/ customer interviews

• Stakeholders interview

• Target User/ Customer description & Needs (Personas)

• User/ customer insight & journey

• Users pain points

• Updated Problems statements and requirements

• Projects & products needs map out

• Onboarded new design system

• Initial project requirements list (in collaboration with project stakeholders and managers)

• Project roadmap, daily tasks, backlogs, sprints (agile methodology)

• Use cases & scenarios description

• Product's Information Architecture Hierarchy

• User flow charts.

• Product flow side map

In my role, I led the initiative to drive, plan, and manage the entire project. I introduced a new approach to design project management and implemented a newly released design system within the company. My responsibilities included coordinating with different departments and ensuring that our strategies aligned with the company’s goals.

Discovery phase:

Without further delay, I commenced an in-depth discovery and understanding phase, analysing and evaluating the current state of the various types of HMIs. This involved understanding their capabilities and limitations, as well as exploring technical possibilities. To gain comprehensive insights, I conducted interviews with company stakeholders, key personnel, and the existing team across different departments.

Outcome

• Project identification & technical summary

• Re-brief

• Discovery findings (5W)

• Current UI workflows

• Target User/ Customer description & Needs

• Product value proposition

• Initial project requirements

• Project risk & dependencies

• Project possibilities

• initial deliverables

• Project estimation and scoping

Initial problem statement

" The current control panel is outdated from the perspective of user navigation. It makes it much more difficult for users to find, understand, and navigate through the panel in a user-friendly way. Additionally, from a visual standpoint, the panel is not aligned with the current ABB design system and other similar products."

Understanding the End User: 

To move forward effectively, I prioritised identifying the pain points of the HMI Composer, defining UX tasks, and gaining insights into user needs and expectations. Through thorough research and analysis, we aimed to understand the market, product, and target users more deeply.

Our diverse and rigorous research methods included user interviews, surveys, rapid qualitative evaluations, benchmarking, workshops, and ethnographic studies. This approach ensured we captured authentic user experiences and pain points.

With the data collected, I transitioned to analysing insights, synthesising findings to identify patterns, user behaviours, and key opportunities. Techniques such as affinity mapping, journey mapping, and persona creation effectively visualised the data.

Outcome

• Rapid evaluation

• Benchmarking comparison

• User/ customer interviews

• Stakeholders interview

• Target User/ Customer description & Needs (Personas)

• User/ customer insight & journey

• Users pain points

• Updated Problems statements and requirements

• Projects & products needs map out

• Onboarded new design system

• Initial project requirements list (in collaboration with project stakeholders and managers)

• Project roadmap, daily tasks, backlogs, sprints (agile methodology)

• Use cases & scenarios description

• Product's Information Architecture Hierarchy

• User flow charts.

• Product flow side map